Execution is everything
We believe most software is too complex. Too many features, too many buttons, too much confusion. We build easy to use web-based products with elegant interfaces and thoughtful features. We’re focused on executing on the basics beautifully.
Who uses our products?
While our products are mainly built for small businesses and individuals (we call this group the Fortune 5,000,000), companies of all sizes use them every day. From 1 person to teams of 3-5 people to companies of 5000. Everyone loves simple tools that help get the job done and then get out of your way.
About our company
We’re a privately-held Chicago-based company committed to building the best web-based software products possible with the least number of features necessary. Our products do less than the competition — intentionally. We’ve been in business since 1999 and love what we do.
94% recommended
In a recent random customer satisfaction survey, 94% of Basecamp customers and 96% of Backpack customers surveyed said they would recommend the products to their friends, family, and colleagues. Thanks!
The buzz
We’re fortunate to have the press saying nice things about us. Basecamp received a BusinessWeek Best of the Web award in 2005 and 2006. In '07 PC World called Backpack “Tremendous.” Time Magazine named us one of the Net's rising stars.
Serious customer service
Our customers depend on us to provide reliable, useful products and exceptional customer service. We do our best to meet and exceed their high standards. Here's what our customers say about our efforts.
Try us, join us
Try our products and get things done with elegant, clear, and simple software.
Are you a developer?
Our Developerland site is where you'll find APIs, wrappers, and examples of how you can extend or integrate your products with our products.
Got questions?
Press inquiries, opportunities, and general questions, comments, and concerns should be sent to Jason Fried, the company founder, via email.