What is 37BetterFedEx? We at 37signals are frustrated with FedEx's confusing shipment form. So, we went ahead and designed our ultimate
FedEx Shipment Manager page (what you see below is the original FedEx page). We'd like to hear what you think. And if your company faces similar design challenges, get in touch and let's talk about how we can help you.
Auto pull-down:
When you select a person from your Address Book, the form automatically reloads the entire page, regardless of what you intended to do.
Featuritis:
Features indirectly related to the shipment process (i.e. adding to address book, sorting address book) are shown in-line with form elements, adding confusion.
Missing Address Book:
If you want to ship from different addresses, you have to manually enter them every time.
Link on Out of Here:
Linked form labels jump you out of the process, inviting you away from the task of shipping.
Multiple Package Problem:
To ship even 2 packages, you have to refresh the page.
Cancel Disaster:
A "Cancel Shipment" button at the bottom of the page could spell disaster if accidentally clicked.
