Please note: This site's design is only visible in a graphical browser that supports Web standards, but its content is accessible to any browser or Internet device. To see this site as it was designed please upgrade to a Web standards compliant browser.
 
Signal vs. Noise

Our book:
Defensive Design for the Web: How To Improve Error Messages, Help, Forms, and Other Crisis Points
Available Now ($16.99)

Most Popular (last 15 days)
Looking for old posts?
37signals Mailing List

Subscribe to our free newsletter and receive updates on 37signals' latest projects, research, announcements, and more (about one email per month).

37signals Services
Syndicate
XML version (full posts)
Get Firefox!

Macromedia's Contingency Design

09 Dec 2002 by

Last month we posted a Macromedia contingency design snapshot on Design Not Found. Today Erik Larson, Sr. Product Manager for Macromedia Contribute, detailed the changes they implemented to fix the problems we reported.

Gotta love a company that recognizes their mistakes, thanks you for bringing them to their attention, fixes the mistakes, and then publicly posts the changes. Nice job Macromedia.

22 comments so far (Post a Comment)

12 Dec 2002 | pedantic proofreader said...

Gotta love a company that recognizes their mistakes, thanks you for bringing them to their attention, fixes the mistakes, and then publicly posts the changes.

So, are you going to fix the typo that's been brought to your attention twice? ;o)

12 Dec 2002 | SU said...

So, are you going to fix the typo that's been brought to your attention twice?

What typo? (wink, wink, nudge, nudge)... All fixed.

12 Dec 2002 | alisha said...

good for YOU! nice job 37.

12 Dec 2002 | kristoff said...

Wow. Props to MM, and well done 37signals!

12 Dec 2002 | JF said...

Don't praise us, praise Macromedia for making the changes/improvements. They are the real winners.

12 Dec 2002 | Derek said...

Great! Now if they would just make it so you can navigate and use their web site in Opera! I went to check out their site after reading this article, and I could only see the bottom half of their web site. The part with no navigation at all. I thought I was at the wrong web site for a while... So I checked the url to make sure I hadn't type it wrong... but it was ok... So then I looked at the site in IE and it actually worked.

It's a shame a company that makes products that make web sites doesn't even make their own site viewable in all the browsers...

But hey, as long as you can tell your friend about a site they won't be able to navigate, way to go Macromedia!

12 Dec 2002 | SU said...

Now if they would just make it so you can navigate and use their web site in Opera!

Isn't their site mostly Flash and, thereby, independent from most browser differences? And not to defend them, but what percentage of visitors do you think they get using Opera? They probably focus 100% of their energy on 98% of the browsers hitting their site (IE + Netscape).

12 Dec 2002 | Derek said...

Take a look at the site in opera... the flash doesn't even show up. I'm guessing without looking at their code that they are using a layer or div or something to put that top nav on there, and it's not showing up at all in opera. yeah not many people use opera... but you'd think a multi-million dollar corporation would have the resources to make their site work in a couple more browsers.

12 Dec 2002 | Drew said...

Or maybe Opera should fix their bug...

13 Dec 2002 | JB said...

If you download the player, install and point it to the opera plugin directory it will then work.

13 Dec 2002 | JB said...

Apologies i was identifying as msie.

13 Dec 2002 | Anonimo da Silva said...

And not to defend them, but what percentage of visitors do you think they get using Opera?

Who cares? Information is universal and acessible.

14 Dec 2002 | JB said...

But the menu is missing......now that's not accessible.

29 Oct 2003 | pearl necklace said...

good job... way to go macromedia

12 Jan 2004 | long distance said...

I will look into this matter and let you know. I think you may be right.

13 Jan 2004 | gry java said...

Mein Hobby ist es Gästebücher zu besuchen. Das ist immer ganz interessant und widerspiegelt so, was die Leute im Internet wirklich denken. War auch interessant bei Dir ! Bis zum nächsten Mal. All The Best OfNew Year. Sorry for my english i'am from Germany.

14 Jan 2004 | sms said...

ss

15 Jan 2004 | ecommerce web hosting said...

Very useful information! Thanks from business web hosting!

15 Jan 2004 | web site hosting said...

Really very interesting information! Best regards from web page hosting!

15 Jan 2004 | unix hosting said...

Very nice site! Professional unix hosting and cheap web hosting are waiting for you! Hurry up!

21 Jan 2004 | vaughn said...

wow, take a look at all this spam!

02 May 2004 | poker rooms said...

poker rooms

Comments on this post are closed

 
Back to Top ^