Defensive Design for the Web: How To Improve Error Messages, Help, Forms, and Other Crisis Points
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I’m noticing more and more sites/tools launching (and remaining) in “beta” mode. First
Orkut (there’s a little white “beta” on the right)…
…and now even
Chicagoist (what the hell makes a weblog beta? Is the writing going to get better, or…?)
Is this a sign of a lack of faith in their own products or some other form of making excuses in advance? It sure doesn’t make me feel good about using them reliably.