To clarify, add detail. Imagine that, to clarify, add detail. Clutter and overload are not attributes of information, they are failures of design. If the information is in chaos, don’t start throwing out information, instead fix the design.
—
Edward Tufte
Edward Tufte

Quoted by Jason Fried on August 15 2012. There are 10 comments.
David Becerra 15 Aug 12
Great quote!
Ben Munson 15 Aug 12
This may be true if you have unlimited fidelity and space at your disposal. Otherwise, there is a point where you must show more data than the eye can perceive. And then you must edit.
I love a good edit.
Jesper 15 Aug 12
This quote is from the classic “computer administrative debris” iPhone video.
Matt 15 Aug 12
Great quote!
So design is finding the balance between clarity and lossless data compression. That’s why it’s so hard.
seth godin 15 Aug 12
Tufte is fun to quote, but the key thing that people overlook is this: he assumes that the recipient of information is educated and interested.
In those cases, when you are willing to dive deep and process ever more, then he’s right.
The rest of the time, he’s largely incorrect.
Anonymous Coward 15 Aug 12
I disagree with this quote.
Most of the time clarify ends up meaning REMOVE detail. Period.
John Steven 16 Aug 12
I like this quote very much. Thanks.
maarten 16 Aug 12
[quote] Clutter and overload are not attributes of information, they are failures of design.
[/quote]
When using Basecamp, the whole discussions section clutters up, as seen here. I marked the cluttered info yellow.
Double information since all the (non relevant) info is shown over at ‘History’ at the bottom of the page. Thus, I agree with Anonymous Coward: clarify means REMOVE detail. Period.
Arnþór Snær 16 Aug 12
When presenting information in UI, adding one thing subtracts/distracts from something else. The iPhone Weather app (the app Tufte is demoing when he talks about adding detail to clarify) is a great example of this. I believe the idea is to give the mobile user information on the go. The idea that I can pick up my iPhone while having a conversation with a friend, see if it’s gonna rain the coming weekend, tuck the phone and continue the conversation as uninterrupted as possible. Any extra detail added to the screen to “clarify” demands that I have to adjust, skim, search, squint and breaks the flow.
I thoroughly agree with Seth’s comment.
Mark Bottita 16 Aug 12
@ Seth Godin wrote
Presuming that an observer/consumer is always either educated/uneducated, interested/disinterested, (or, choose your NYT bestseller-worthy quick classification) is insulting and reckless. For example, how educated, interested and willing to ‘dive deep’ is the consumer of cigarette pack warnings who are the target of Tufte’s analysis at the image link here? http://www.edwardtufte.com/bboard/images/0000Kp-375.jpg
Be cautious of taking quotes out of context… Tufte would caution that each situation demands its own analysis… I’ve never known him to advocate for intentional crowding or extra detail without justification.
This discussion is closed.