37signals logo

This is Signal vs. Noise, a weblog by 37signals about design, business, experience, simplicity, the web, culture, and more. Established 1999 in Chicago. Visit the Product Blog for more information on our products.

Jobs:

See more on the Job Board.

[Fireside Chat] Icon designers (Part 1 of 3) Matt Apr 16

32 comments Latest by Namreg R.

[Fireside Chats are round table discussions conducted using Campfire.]

The Chatters
Dave Brasgalla (Icon Factory)
Brian Brasher (Firewheel Design)
Jon Hicks (Hicks Design)
Corey Marion (Icon Factory)
Michael Schmidt (Cuban Council)
Josh Williams (Firewheel Design)
(Moderated by Matt and Jason from 37signals)

Matt
paste an icon or icon set that you’re proud of making and explain why.
Corey
Preview
Brian
Large_preview
Jon
26
Jon
I guess I had too!
Corey
Didn’t know Hicks did the Firefox and Thunderbird icons, nice work
Jon
It’s kind of my one-hit wonder!
Josh
I did these icons for a Pawn Shop POS system years ago. The thought of Pawn Shop icons has always made me laugh a bit:
Josh
Pfolio_vcs2
Corey
Basic_bitmap_preview
Corey
One of our original three sets when stockicons.com launched
Dave
Preview
Dave
Cave Troll. :-D
Dave
Those LOTR icons, I love the CCave Troll, but the book… I’ve been after texture for so long, and that time I hit exactly what I had in mind

Jon
I love the Cave Troll icons – candidates for the first animated icons me thinks
Dave
Actually, I’ve always wanted to animate the cave troll to "Soul of a Man"
Josh
Did you do that all in PS Dave?
Dave
vector base shapes and millions of PS layers, Josh
Josh
These are still my faves, created during my Dave Brasgalla phase…
Josh
Pfolio_yellowlane_icons
Dave
Always liked the orange-y glow about those, Josh
Josh
thx Dave, I’m a sucker for orange
Michael
Moodstats_icons
Brian
I’ve been posting cursors on my blog. Not icons exactly, but sorta:
Brian
Cursors_smileys_3
Corey
Classic Brian…
Michael
nice & pixelly
Josh
The texture is amazing
Dave
Love the cook pot!
Josh
we keep brian in a cook pot at the office
Brian
But we try not to smoke it.
Matt
What do you think about the new Adobe CS3 icons?
Matt
Adobe_replacement-icons1
Josh
I like the CS3 box art much more than the icons.
Matt
Cs3_large
Dave
The new CS3 icons are sort of bizarre to me
Brian
CS3 icons: yawn
Jon
Agreed
Jon
BUT
Jon
I’ve got used to them
Josh
With so many Adobe apps, they’re gonna run outta letters
Brian
Are we on the cusp of a periodic table design phase?
Josh
Fireworks, Flash, Flex… too many icons with Fs
Corey
They are very…square
Dave
It has so many problems
Brian
The boxes are lovely.
Josh
the boxes are gorgeous
Jon
Agreed
Dave
Very nice boxes
Josh
Wish the icons had the same level of character, and I’m really starting to miss Venus from the old Adobe icons.
Brian
Lovely, yet across the room I don’t which app is in which box.
Michael
Once you get used them to, the cs3 icons are easier to use in the dock, though.
Josh
you’re right about that Mike, the current CS2 icons aren’t terrific either
Corey
The icons do stand out in the dock
Dave
Just putting letters in a square seems a design cop-out to me
Jon
It does, but I have to say, I think it works
Jon
after I got over the shock
“Just putting letters in a square seems a design cop-out to me.”
Corey
I agree, they are easier to "learn" than the CS1 and CS2 icons
Brian
Abstract expressionists enter the icon design field.
Dave
Well, as long as i don’t have to use more than two Adobe apps, it’ll be fine!
Josh
Adobe_illustrator7
Josh
I liked these days
Jon
memories…
Brian
CS2: Adobe Feathershop
Jason
Is something a design cop-out if it works?
Jason
Don’t people prefer things that work over things that just look good? Unless we’re talking about art or something.
Jason
FWIW: I like the new icons. I think they are functional in a way most icons are not. In that they are designed to live along side other icons that may or may not match. I think that’s pretty unique in icon world. A lot of icons seem to be designed to live in a controlled set, not along side a set you can’t control.
Jason
They also seem to deal with context well.
Dave
Well, I am talking about iconography
Dave
Be interesting to see the Arabic localisation
Josh
Jason: no, if it works, it’s not a cop out
Josh
he he
Matt
Related: What makes an icon a success or a failure?
Josh
Ask Hicks…the Firefox icon has certainly been a success
Jon
Failure: People don’t talk about it?
Jon
At least the CS3 icons are noticed
Jon
and discussed
Michael
Do people talk about icons?
Dave
Hmmm.. people talk about terrible icons, too.
Josh
good point
Brian
Noticed does not equal good. Think MySpace. Yuck!
Dave
I suppose it depends on the purpose of the icon. I know that sounds a bit banal, but I think it’s true.
Michael
Failure: you have no idea what it is you’re clicking on in the dock.
Jon
my personal fave:
Transmit3-header-anim
Brian
It’s all a matter of whether or not you want to divorce it from aesthetics.
Josh
Honestly, I do think icon design can be a bit overrated / overemphasized
“Honestly, I do think icon design can be a bit overrated / overemphasized.”
Matt
Meaning what, icons don’t really matter that much?
Dave
Things have definitely become… shall we say… rococco?
Jon
:o
Jason
Josh: It’s good to hear you say that.
Jason
I sort of feel the same way about logos.
Jason
Lots and lots of time and money are spent — or wasted — on them.
Josh
There’s only so much icons are going to do for your product. If your product is good (i.e., Firefox), then a good icon will be remembered with it.
Brian
Very true.
Josh
If your product is crap, than a pretty fox on a globe ain’t gonna help it
Josh
Same with general UI, especially on the web
Josh
Jason: we had the same discussion about logos here yesterday
Josh
Logos are totally overrated.
Jon
Conversely – with resolution independence, icons take longer to make, but I find the budgets don’t increase
Dave
That’s a very salient point.
Jon
so maybe we should do away with icons and logos!
Josh
(It pains me to say this)
Josh
I think we should.
Brian
Well, somebody has to clothe the emperor.
Jason
Re: logos and icons… I feel like good ones mean the company is paying attention at least. That’s what they mean to me.
Dave
I agree, Jason
Matt
logos and icons seem like the icing. def matter but if the cake sucks they ain’t gonna help much.
Josh
Sometimes a good logo or icon is an indicator that they’re taking care of business in other places.
Michael
True, but sometimes it also seems like the only people who care about these things are designers like us
Michael
Which is a bit sad
Jason
But spending tens of thousands or more on a logo and "identity package"... I just don’t get it. But anyway, that’s just me. Maybe it makes sense for some of the world’s largest companies, but I see startups blowing wads of cash on stuff like that and I just don’t get it.
Jason
They have business cards before they have products. Wrong priorities.
Jon
I think we should separate icons and logos here
Dave
Take OS X: if I see an app with a very nicely executed icon, and the screenshots of the interface seem attractive, I am likely to try it out.
Jason
Dave: I agree.
Brian
Dave said what I wanted to say (and better than I would have).
Jason
Just like I’m more likely to walk into a clean store than one with shit scattered everywhere.
Jon
Icons are ‘the icing’, but logos mean far more to a company
Dave
As Josh put it, it shows they are taking care in each step
Josh
It’s very true. I don’t want a crappy icon messing up my Dock.
Jason
It’s just a matter of presenting yourself well
Corey
Corporate ID is definitely out of control
Corey
and this filters down to icon and UI design
Dave
People can "overthink" the icons (and logo)... reach a point where they are chasing thier own tails.
Dave
Frank Herbert once wrote:
Dave
One of the most difficult things to find is someone who is actually willing to make a decision
“One of the most difficult things to find is someone who is actually willing to make a decision.”
Corey
Marketing departments…
Corey
design by committee…
Josh
Dave: you’ve hit it on the head
Jon
Too right!
Michael
That seems applicable to any sort of design project, though
Corey
absolutely
Matt
too many cooks in the kitchen
Corey
we do it with our own projects
Brian
I’d rather be working on an icon set designed by committee than a 30-page printed something!
Dave
<- shudders at the mention of print work

Continued in Part 2 and Part 3.

Looking for a job? Got a position to fill? Check out the Job Board.
Got a web design project in mind? Find a web designer on Haystack. Browse by visual style, portfolio, budget, and geographic location.
Over 1 million people use 37signals' simple web-based software to collaborate on projects, track contacts, and organize their business with an intranet.

32 comments so far

Tim 16 Apr 07

I think it’s cool that 37s was able to get everyone into a chat session at the same time since the people involved are located all over the world (in different time zones).

Dan 16 Apr 07

Those new Adobe icons, while bland, are EXACTLY right. Teaching the Adobe apps you wouldn’t believe how many times you have to say, “No, the feather, not the butterfly!” Then sit and wait for the app to launch, quit it, and then have them hit the flower accidently. Plus, you shrink your dock down enough and it’s more like, “No, the brown lump, not the green lump.” These icons will be easy to remember, and work well at tiny sizes too.

Elliott 16 Apr 07

The adobe CS3 logos are perfect. Each is very distinct from the next….in a large suite of applications what else are you actually looking for? They even tie in nicely into the CS3 interfaces.

Thumbs up.

Terry Tolleson 16 Apr 07

Not a lot of explanation as to why some of those posted sets were the designer’s favorite, but I find those sets to be among my favorites per artist, as well. I am always impressed by the photo-realism captured in some sets.

With regard to the CS3 icons, my only issue is that they don’t say anything about what the program does/is. Sure, once you remember the letter combo of the app in question, you’re fine, but without context, I’m completely lost. Also, the boxes are so organic and gorgeous and are completely disconnected from the icons that represent their contents. How do those two design elements work together successfully? I’m looking at two distinctly different items there.

Jon was right to say there is a separation of icon and logo. The function for both are different, though their presentation is similar. It is very confusing and perhaps some more insight into those differences would be helpful.

This is great and I look forward to Parts 2 & 3.

Dan 16 Apr 07

Terry—Ps says a WHOLE lot more about photoshop than a feather did. Yeah, when the icon was a camera lens there was a correlation between icon and function, but as soon as CS came about, all of that was blown out the window. Unless there’s a secret connection between page layout and butterflies that I’m not familiar with.

Nick 16 Apr 07

I hope parts 2 & 3 set aside the branding aspects of icons. I think the functional value of in-product icons (toolbars, etc.) is much more interesting.

Jason Leveille 16 Apr 07

I really enjoyed this post and I am looking forward to the next two parts. Rarely would I ever read a post this long all the way to the end, but I couldn’t help it. Great bits of dialog, imagery, and trolls all rolled into one.

Todd Patrick 16 Apr 07

Man, this reads like Design Observer on quaaludes. Nice insight, everyone! “Icons [and logos] are way overrated, but if I see a nice one, I’m much more likely to try out an application.” Um, isn’t that sort of a main function of branding: to make a positive first impression? What, do you want the icon/logo to ring up your customers’ shopping cart and bag their groceries, too?

Did anyone stop to question whether any of the new Adobe “icons” qualify as such? Letters on a background do not an icon make; in fact, I’d say it’s precisely the opposite of an icon: it’s decorated abbreviation. And to everyone who thinks, “Finally, they’ve gone back to making sense! I know what it is because it SAYS what it is right there on the picture-box thingy!” I suggest you abandon using the dock, and put your applications window in list mode so you can find your apps alphabetically.

And let’s stop to applaud everyone showing up to a group interview – who are you guys, the Wu-Tang Clan of icon design? Enter the 36×36-pixel Chambers!

sloan 16 Apr 07

As a definition the Adobe icons aren’t really icons. They are put in as icons, but really they are shorthand labels in colored boxes. If the letters weren’t there, they’d have absolutely no meaning. I think most icons have gone this route because coming up with something that is truly iconic is difficult. Compare the Adobe icons to the iTunes logo. You may not know exactly what it does, but you get the sense it is music related and discs are involved in some way. Now, that may not make sense for what the store has become, but it was a good start. Adium is a cute duck, has nothing to do with the app, but it is disctinctive at least. What Adobe has is not icons, but indistinctive labels. Now, as for the dock, that is broken in many ways and honestly, designing for a Mac OS X screw up isn’t really the way to go.

sloan 16 Apr 07

Um. I guess I just ended up saying the same thing as Todd! :-p

Mike 16 Apr 07

The link to Hicks Design has a space in it.

Laurent Baumann 16 Apr 07

About PS icons (dixit wikipedia) : “An icon (from Greek εἰκών, eikon, “image”) is an image, picture, or representation; it is a sign or likeness that stands for an object by signifying or representing it, or by analogy, as in semiotics; in computers an icon is a symbol on the monitor used to signify a command, file or record;[…]” I don’t see where is the “image”, and where 2 letters makes an icon…

Richard A. Muscat 16 Apr 07

I’m a sucker for retro stuff and therefore… I love! Brian’s pixelized icons. I hope in parts 2 and 3 there’ll be something about the process of creating the icons. i always wondered how icon designers get such an amazing amount of details working at such small scales… like those LOTR icons.

Seth 16 Apr 07

Laughing my ass off @ 36×36-pixel chambers…..

Warren Henning 16 Apr 07

I miss the old days of Zeldman, K10K , Joshua Davis, and even Kioken (“they ride skateboards inside! they play videogames! they are sooooo awesome!”).

Remember Dreamless? Remember how cool it was while it lasted?

Frakety Frak 16 Apr 07

@Dan (kind of):

They WORK but that doesn’t make them RIGHT . I don’t know why they didn’t just leave it alone from the pre-CS days. Or better…

- PHOTOshop: make it a damn camera - ILLUSTRATOR : make it a damn paintbrush - InDesign (crappy name): make it a damn page (it is a page layout app, after all) - Flash: Duh, make it a damn “flash” - Fireworks: Duh, a damn firework - Acrobat: Leave it alone (it semi-sucks, but it’s acceptably recognizable now)

CEOs and marketing execs can sometimes have their heads so far up their collective asses they sometimes just can’t see the obvious.

Steve 16 Apr 07

Great post. I’m not an icon designer so I enjoy the insight and envy the great work.

As for the new adobe icons – they’re better than the non-descript feather and butterfly. Call me old school but I would have liked to have seen some tie back to their function – maybe like: http://www.spitballin.com/adobe.jpg did I mention I’m not an icon designer. Disregard the poor 30 second typography and that they would fail at smaller sizes!

My favorite icon vote has to go to the Firefox icon. By far the most impressive.

Keep these great chats coming.

Tom 16 Apr 07

Everyone expects great icons from Adobe because it’s Adobe. Letters in a coloured box isn’t exactly awardwinner design, but it gets the job done and helps me remember which app is which.

Focusing on the tool aspect of the Application is an interesting idea. Photoshop does so much, What’s the defining feature?

Thomas P 16 Apr 07

Ha! I guess you guys don’t like the competition. (I posted a URL to another product which has nice icons). Sorry.

josh 17 Apr 07

I don’t think logos are overrated, but good products are definitely underrated. The Adobe icons would be better without the boxes… the forms are too similar.

Sebhelyesfarku 17 Apr 07

This chat sounds like circle jerking. “Wow we can make 128px photorealistic icons that look like a dog turd in small size but the CS3 icons that are easily distinguished are crap…. blablabla”

Morten 17 Apr 07

“One of the most difficult things to find is someone who is actually willing to make a decision” – I’d say it’s vastly more difficult to find one who is willing to make a decision that doesn’t suck.

My my, the bosses I’ve had…

The Doctor 17 Apr 07

Graphic design isn’t just to make things pretty, it’s meant to solve a communication problem – expressing ideas in the most effective manner. Whether you think it’s attractive or not, Adobe’s periodic table of software icons works. The design is simple almost to the point of being generic but accomplishes it’s goals. All of the applications tie together as a family and are easily recognizable. The icons/symbols work large or small. Even in other languages the files use the same extensions – AI, PSD or whatever. Everyone that uses Adobe software knows what it does, there’s no need for the icon to illustrate the function. There are thousands of photo apps that have an icon of a camera, polaroid, lens or some variation. Just as many vector drawing programs that have an icon of a pencil, pen nib or some other obvious thing. Painter X already uses a paintbrush, it’s better than the ugly nine-fingered hand from the previous version but it didn’t help the program function better.

Jeff 17 Apr 07

Well said, Doctor.

I’ll go one step farther: if you’re a designer and you fall into the “CS3 icons suck” camp, you need to rethink your job.

The bizarre proclamation that type doesn’t qualify as an image- or an icon -will come as a shock to the folks at McDonald’s, Circle K and ABC . Also, Zorro. And anarchists. And Nathaniel Hawthorne.

The Adobe icons completely, elegantly solve a huge fucking problem. I use these products every day. The old icons got in the way. The new icons work.

Justin Reese 17 Apr 07

Agree with The Doctor. I wouldn’t want every icon in my dock to look like the CS3s, but as a selective few, they jump out like beacons to my twitchy cursor. Extremely usable, and I find the minimalism beautiful. (Great choice of type, and the background gradient is bold yet soothing.)

I downloaded the Photoshop CS3 beta just to get the icon and paste it on Photoshop CS. I’m not kidding.

Also, Zorro. And anarchists. And Nathaniel Hawthorne.

LOL . Awesome.

John Hood 17 Apr 07

The new Adobe icons are quite elegant and surely followers of Bauhaus would approve! I do.

nick 18 Apr 07

They’ve already got the cs3 icons as periodic table sets. See http://www.koregraphik.com/downloads/adobe-cs3/ and http://www.deviantart.com/deviation/52898846/ and http://www.deviantart.com/deviation/46557601/ and http://www.deviantart.com/deviation/50549215/

Tony Gil 18 Apr 07

I also love designing icons. I’ve done a few that might look familiar to you.

Ryan Hicks 18 Apr 07

Hi guys,

Appreciate the CS3 icons in your discussion. (Though wouldn’t have been fun to have the Adobe designer join in the fireside chat? Maybe not quite enough rotten fruit laying around… winks).

So, our desktop icons have spawned quite the debate. A thousand posts from a thousand perspectives on countless blogs have covered everything from the failure of typography to communicate, spectral analyses of illustrative icons, academic arguments, pragmatic arguments, aesthetic arguments… The really interesting thing is that people have spent an enormous amount of time thinking about and discussing icons. Perhaps experience matters. :)

We had those discussions internally too. Ultimately, the result of our asking questions of the desktop, workflow, and the role of product identity there netted a different perspective than is normally considered. Should be said that one of the many factors weighing on this perspective is the scale of the work we needed to address. I don’t think a company offering a few tidy apps would necessarily arrive at the the same conclusion. I certainly hope the creators of apps like CSSEdit, Firefox, Transmit and such stay the course with clever and beautiful metaphorical icons.

Anyhow, the true context for any desktop icon system is in action on the desktop. Success lies in how those assets support the tools in the work you need to do. Now that I’ve finally been able to work with the new product versions, I’m in love with the experience. I hope you guys will be too.

Cheers, Ryan

Ps, I’m obliged to point out that the Koregraphik icons Matt linked above are not the actual Adobe CS3 icons. I’ll get something together with the real icons and post back if mom and dad are cool with it.

Tony 18 Apr 07

I consider myself lucky that I worked on the older Adobe product icons. Even then we got lot’s of (sadly) negative feedback.

There was a huge surprise when we took away the eye for Photoshop and the Vinous for Illustrator. At the same time people understood the new metaphor and agreed that if fit the product better than the eye or the Vinous. I have to say, I was shocked with this new CS3 icons, but it’s starting to grow on me.

-Tony www.giltstudios.com

Dave Brasgalla 19 Apr 07

Well, I hope I didn’t give offense, because that wasn’t my intent. Some of the people involved in the chat are long-time acquaintances, and I was talking very informally and comfortably.

Not spending much actual time on the web lately, I’ve been largely removed from what I gather has been a huge discussion about the new Adobe icon suite. I’m also not using the lastest version and still seeing the old icons during my workday.

Consequently, my answer to Matt’s question merely reflects my initial gut-level response to something I haven’t yet used and have really only looked at a few times, very much still a first impression – but I could have said it with more tact.

Not having thought particularly deeply about them – and the problems the designers had to solve – my personal reaction was more emotional than intellectual. Having it used as the pull-quote just… well… makes me wish I hadn’t commented on that question at all – even if it was an honest opinion.

Again, my apologies if I gave offense.

Namreg R. 19 Apr 07

I think the CS3 icons are basically Macromedia icons with somebody saying “I don’t like the MX runes anymore, make it letters. Oh and while you’re at it, add that flash-y RIA gradient”.

Comments are closed